![]() Maybe you can extend the terms of the next 2 references to include 2010 (if you are a quick talker) They should be able to tell you exactly what the cause of the error is, in more detail than the generic messages do. Eventually you should be offered the option of talking to a live 'service' rep. Instead do something to branch the phone system into error mode, either by simply not replying to any of the prompts or by hitting wrong buttons to all of the questions it poses. When you phone in don't reply to the initial prompts. You could try generic MS Support as Doug suggested in the hope of getting a replacement code, or you could try doing a phone activation. ![]() The reason I ask is you must have a license type that allows you to transfer the installation, or that allows install on more than one computer. How did you get Pro Plus? It is a limited distribution bundle? The most common source I know of is the HUP, Home Use Program. ![]()
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